We offer a wide range of high-quality pet products, including premium pet food, toys, accessories, grooming tools, and more. We focus on providing everything your pet needs to live a healthy and happy life.

You can easily place an order through our website. Simply browse through our product categories, add items to your cart, and proceed to checkout. We accept various payment methods, including credit/debit cards, and online payment options.

Currently, we deliver within the UAE. We are working on expanding our delivery services to other regions in the future.

Delivery typically takes 2–5 business days within the UAE, depending on your location. However, we also offer same-day delivery for orders placed before 6 PM within select areas. You will receive a tracking number once your order is shipped, so you can monitor its status.

We offer free shipping on all orders within the UAE. There are no additional charges for standard shipping. For same-day delivery, please refer to the delivery options at checkout for applicable fees.

If a product is out of stock, you can sign up for a restock notification on the product page. We'll notify you via email once it’s available again.

We accept returns and exchanges within 7 days of delivery, provided the product is unused and in its original packaging. Please contact our customer support team for assistance with returns.

If you need to cancel or change your order, please contact us as soon as possible at pawprintdxb@gmail.com. We can make changes or cancel your order before it has been processed or shipped. Once the order is shipped, we may not be able to modify or cancel it, but we’ll assist with returns if necessary.

Our loyalty program is coming soon! Stay tuned for exciting rewards and benefits for our loyal customers.

Absolutely! If you have any questions or need assistance, feel free to contact our customer support team at pawprintdxb@gmail.com. We're here to help!

If your package is lost in transit, please contact our customer support team immediately at support@pawprint.com. We will work with the delivery carrier to resolve the issue and ensure you receive your order as soon as possible.

Each product may have specific care instructions. Please check the product description page on our website for maintenance tips. For any further questions, don’t hesitate to reach out to our team.